From Business Insider: A leadership consultant who’s trained thousands of managers says to ask one question after every meeting
According to Michael Bungay Stanier, founder of leadership consultancy Box of Crayons and author of several books, including most recently, “The Coaching Habit” there’s one question that should be asked after every meeting.
What Bungay Stanier calls the “Learning Question,” and involves asking the employee or the client what they found most useful or valuable about the conversation.
What you’re doing, he said, is essentially “interrupting, making people reflect and extract the value and extract the learning.”
Suddenly, all the information that was on its way out of their brain is pulled back and scrutinized.
And it’s not just for their benefit — it can help you, too.
“The bonus, of course,” Bungay Stanier said, “is when you ask the question, you also get feedback. So that next time you get to do more of the stuff that works and less of the other stuff.”
Here are a few tweaks you can use:
- “What do you know now that you didn’t know before?”
- “What was the ‘aha!’ moment for you?
- “What should we do differently next time?”